Q: What's up with the constant sale prices?
A: Well, when we closed our retail location in 2006 we started to really go full steam again with our online businesses.
We want to remain the best place to buy Vintage Clothing and Collectibles with the best prices so we decided rather than have sales from time to time we would implement discounted prices for all items over $20 at both Funk & Junk® and Digital Vintage. Basically this discounted price is derived automatically in our database based on the already low regular prices. The result is a discount from 10% to 25% on some items.
Q: Ok, when do the discounted prices end? Are your great sales a thing of the past?
A: At this time we have no plans on discontinuing the discounted price practice. Of course we can end it at any time but we would give fair warning before doing so. You, the customer have a lot to do/say about the end of this feature.
Also, we will continue to have sales from time to time in addition to the discounted prices feature. Many of these sales, however, will be for registered users only via our newsletter. So sign up!
Q: What types of Payments do you accept:
A:We accept Mastercard, Visa, American Express, Discover, Paypal, checks (2 weeks clearance time required) and Money Orders*/Certified Funds. You will be presented with these options once you begin the checkout process.
Credit cards are processed through Paypal but you do not need a Paypal account to pay with your credit card.
*We suggest USPS money orders, other money orders will require bank clearance time.
Q: Do you take returns?
A: Yes. You'll find both our return policy and our shipping practices on this page.
Q: Why do I have to login to make a purchase?
A:Though we understand this question, you are doing no more than giving us the information we need to process your order. Plus you have the advantage of having all of that information available for your next purchase.
Feel free to browse all you want, you don't have to login to do that, login is only for orders, sending items to friends and contacts with us.
Q: I placed my order, what happens now?
A:We will keep you updated with regards to your order and you will receive a shipping notice once your package is shipped. Generally speaking, most orders ship within 2 days (lots of them the next day or sooner!).
Q: Why do you have those annoying letters to fill in before I send anything to you?
A:First, we agree, they are annoying. However, this is a security measure that has become a necessity for any site serious about stopping spam and protecting customers.
Unlike some sites, we have really attempted to make these often hard to read letters readable so the annoyance is not increased.
Q: How do you ship?
A: We ship via USPS Priority in the U.S. Insurance is required. By default USPS Priority includes $50.
We ship via USPS Priority Air International / insured or First Class International
We strive to get as close to actual shipping costs as possible and, generally speaking, we take a small loss at the end of the year. If once a package is packed and additional, actual, costs occur, you may be asked to pay for those charges prior to shipping, this rarely happens.
You will find our full shipping practices and return policies on this page.